Overview
Our returns and exchange policy lasts 24 hours. If 24 hours have passed since your purchase, unfortunately, we are unable to offer you a full refund or exchange. To be eligible for a return, the item must be unused and in the same condition as when you received it. It should also be in its original packaging.
- Certain types of goods are exempt from being returned, including perishable items.
- To process your return, we require a receipt or proof of purchase.
- Please do not send your purchase back to the manufacturer directly.
Partial Refunds
There are specific cases where only partial refunds are granted:
- If the order was wrongly placed by the customer.
- If the customer wants to return the product without receiving it, after it has already been dispatched.
- Any item that is not in its original condition, or is damaged or missing parts for reasons not due to our error.
- Any item returned more than 24 hours after delivery.
Refunds
Once your return is received and inspected, we will notify you via email confirming receipt of the returned item. You will also be informed whether your refund is approved or rejected. If your refund is approved, it will be processed, and a credit will be applied to your requested method (credit card or original payment method) within a certain number of days.
Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account again.
- Contact your credit card company, as it may take time before the refund is officially posted.
- Contact your bank, as there may be some processing time before the refund is posted.
- If you’ve done all of this and still haven’t received your refund, please contact us at bhargavisales.com at +91-9822077088 & bhargavisales.samsung@gmail.com
Sale Items
Only regular-priced items are eligible for refunds. Unfortunately, sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please email us at bhargavisales.com with your request or call us at at +91-9822077088.
Shipping Returns
To return your product, please mail it to the following address:
Bhargavi Sales – Samsung Smart Plaza, Nr Rilance Petrol Pump, Dindori Road, Nashik.
You will be responsible for paying the shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund twice the original amount.
Depending on your location, the time it takes for your exchanged product to reach you may vary.
For more expensive items, you may want to consider using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
Need Help?
If you have any questions regarding returns or refunds, please contact us at bhargavisales.com.
Call us at +91-9822077088, or Email Us at: bhargavisales.samsung@gmail.com